Welcome to Tranquilo Beach House, a luxury eco-retreat set on 10,000 square metres of unspoiled Australian coastline.
Located just five hours from Sydney or a short 45-minute flight, this secluded beachfront haven offers six beautifully appointed suites, sleeping up to 16 guests—perfect for family holidays, group getaways or retreats.
Relax in laid-back coastal luxury with panoramic views of the Pacific Ocean and mountain ranges. Wake to the sounds of kookaburras, spot kangaroos at sunrise, or stroll through native forest paths over sand dunes to your very own two-mile beach.
Enjoy chef-prepared meals (or cook your own in our gourmet kitchen), unwind by the billabong, or watch the sunset from the deck. With accessible facilities and abundant wildlife including turtles, owls, and black cockatoos, Tranquilo is a sanctuary for nature lovers, foodies, and anyone looking to reconnect.
Escape the ordinary—experience Tranquilo
Provides general access facilities and services for people with access needs.
Have twin beds available on request
Have grab rails in the bathroom
Have a lever handle on the door (easier to use)
Offer multiple options for booking - web, email, phone
Provide room for hoist under the bed (minimum 100mm required to store a hoist)
Provide seating in common areas including reception area
Have enough space for a wheelchair to move around three sides of a double king sized bed (A pathway of 1200mm minimum width is required for wheelchair access)
Offer a range of contact methods for receiving complaints
Have a place to store medical equipment (eg oxygen)
Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
Have a kitchen area and desk which is accessible for a person at seated height or is height adjustable
Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
Have a step free main entrance to the building and/or reception area (includes ramps or slopes with a maximum gradient of 1:14, otherwise are too steep for wheelchairs)
Have a wheelchair accessible bathroom (Entrance to bathroom must have step free greater than 5mm or a doorway threshold ramp not exceeding 1:8 for 450mm. Bathrooms dimensions must be no less than 2000mm X 2500mm. Have a hobless (step free) shower recess. Shower recess must have at least 1100 x 1100mm clear area for wheelchair access (no door). Have a slip resistant fold down seat or fixed seat in shower .Seat must be at least 900mm long.)
Ask all visitors if there are any specific needs to be met
Have lifts with enough space for people using a mobility aid to enter and turn around to use the lift buttons. Buttons are at accessible height.
Have doorways which are easy to open and have lever handles (doorways 850mm or wider when open and not heavy)
Have a shower curtain (no door)
Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
Have a wheelchair accessible toilet / shower and change room
Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
Have grabrails in shower recess (can be removable and height adjustable)
Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)
Provide wheelchair access to spa/gym
Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
Have a handheld shower hose (should be at least 1500mm long)
A quiet space is available at the venue/ facility
Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
Caters for people who use a wheelchair.
Allow space around toilet for a wheelchair (A space of at least 900mm width beside the toilet pan and 1200mm clearance in front of the toilet pan is required)
Use floors/coverings which are slip resistant, firm and smooth
Have wheelchair accessible transport options available in the general vicinity (provide information on name of the operator, phone and website link to individual providers for private vehicles, community transport train, mini vans, hire cars, buses, taxis, ferry, tram, light rail etc in your access statement)
Caters for people with high support needs who travel with a support person.
Provide grabrails provided adjacent to the toilet
Use non-slip tiles in the bathroom or slip resistant matting
Have step free access to room (Entrance to the room wheelchair accessible with step free greater than 5mm or has a doorway threshold ramp not exceeding 1:8 for 450mm length)
