Woolgoolga MTB Festival

The Woolgoolga MTB Festival is a three day Mountain Bike extravaganza situated in the beachside town of Woolgoolga, near Coffs Harbour.

Showcasing the beautiful landscape of the Coffs Coast, the Woolgoolga MTB Festival offers riders of all disciplines, abilities and fitness levels the opportunity to take part in awesome mountain bike races and activities

  • Actively welcomes people with access needs.

    • Welcomes and assists people who have challenges with learning, communication, understanding and behaviour. (includes people with autism, intellectual disability, Down syndrome, acquired brain injury (ABI), dyslexia and dementia)
      • Use Plain English / easy read signage and information (includes menus and emergency information)
      • A quiet space is available at the venue/ facility
      • Train your staff in communicating with people with learning or behavioural challenges
    • Caters for people who are blind or have vision loss.
      • Provide information in large print
      • Provide digital communication materials (hard copy information is also available on line)
      • Use easy read fonts in your signage and communication materials (Helvetica and Arial)
      • Train your staff in customer service for people with vision loss (training would incorporate way finding and communicating with people with vision loss)
      • Have an appropriate area for toileting an assistance dog
    • Caters for people who are deaf or have hearing loss.
      • Train your staff in communicating with people who are deaf or have hearing loss
      • Caption all entertainment (TVs, live shows, performances)
      • Have TVs with captioning option
    • Caters for people with sufficient mobility to climb a few steps but who would benefit from fixtures to aid balance. (This includes people using walking frames and mobility aids)
      • Provide seating in common areas including reception area
    • Caters for people who use a wheelchair.
      • Have at least one wheelchair accessible parking space with wheelchair accessible signage clearly displayed (International standards are 3200mm wide x 2500 mm high)
      • Have step free outdoor pathways (includes picnic areas, barbecues and shelters)
      • Have an accessible public toilet which is unlocked
      • Have a wheelchair accessible toilet / shower and change room
      • Have wheelchair accessible picnic tables (picnic tables require 720mm knee clearance and 800mm maximum height)
      • Have wheelchair access to amusements and activities including boats and bush trails (includes tour rides, skyways, trolley cars, flying fox, amusement rides and boating)
    • Provides general access facilities and services for people with access needs.
      • Offer multiple options for booking - web, email, phone
      • Offer a range of contact methods for receiving complaints
      • Train your staff in disability awareness
      • Have accessibility information and photos, including of a bathroom, room and/or floor plan on your website (can be emailed on request)
      • Ask all visitors if there are any specific needs to be met
      • Advise tour guides of the access needs of guests at the time of booking (includes pick up and drop off requirements)
      • Provide assistance with booking arrangements (includes providing clear itineraries with written instructions on what to do at various destinations)